How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Composedmade Septic to be treated fairly and honestly. If something went wrong, tell us. This page shows how to raise a complaint and what to expect. It is a general template, not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience when calling or contacting Composedmade Septic
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

Problems With a Provider

Providers in our network are independent businesses. Each is responsible for its own quotes, prices, work and customer service. If you have a problem with work on your septic system, sewer line or plumbing, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Note that Composedmade Septic cannot settle contract disputes, issue refunds for a provider's work, or decide things on a provider's behalf.

Steps to File a Complaint

Email contact@composedmade.beer and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We acknowledge your complaint by email, usually within a few business days. We then review what happened, which may include reaching out to the provider. After that, we reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to take another look. You may also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about licensed plumbing or septic contractors, your state licensing board or local health department may also be able to help.

Contact

Email: contact@composedmade.beer